Notes on the Version 9.0S SP4 Wilcom ES software Service Pack.
Service Pack 4 for Wilcom ES 9.0S
This file contains a few notes on the Version 9.0S SP4 Wilcom ES software Service Pack. For additional tips and information, read the Online Manual and Release Notes available from the Help menu.
Contents
Improvements in ES V9.0K SP1
Improvements in ES V9.0N SP2
Improvements in ES V9.0R SP3
Improvements in ES V9.0S SP4
ES Service Pack Installation notes
Note 1: Internet Connection is recommended for access to Wilcom website for regular product information and updates
Note 2: A Standard COM port is required if connecting to an embroidery machine via direct serial connection or Wilcom DCi. To connect multiple machines, consult Wilcom Support.
Improvements in ES V9.0K SP1
The following problems were rectified with the release of the ES V9.0K SP1 service pack. All of these improvements are also included in the current service pack, ES 9.0S SP4.
Two-color script
In the previous release, travel stitches sometimes poked out from beneath cover stitches in two-color scripts when smaller heights were used. This problem has been rectified.
Restoration of defaults and motifs
In the previous release, the Revert Utility failed to restore defaults and motif files. This problem has been rectified.
Garamond.esa font
In the previous release, lowercase 'l' and 'j' had Edge Run underlay even when underlay wasn't applied. This problem has been rectified.
Applique overlaps
In the previous release, when applying partial applique to objects, there was not always sufficient overlap, sometimes leaving a space at the joins. This problem has been rectified.
Lettering travel runs
In the previous release, a kinking effect sometimes caused travel runs to sew on the cover stitch in some lettering objects. This problem has been rectified.
Slow Redraw operations
In the previous release, during Slow Redraw operations, the File > Close menu option was enabled. Selecting this item caused the software to become disabled. This problem has been rectified.
Color Changes with Auto Start & End
In the previous release, Color Changes could not be inserted at the end of the design with Auto Start & End activated. This problem has been rectified.
Rotating designs
In the previous release, some designs reported problems where the end stitch always jumped away after rotating. This problem has been rectified.
Barudan machines reading designs from FDR disks
In the previous release, some newer Barudan machines were not able to read designs from disks formatted as FDR in ES V7.x. This problem has been rectified.
Continuous Replace input method with Auto Start & End
In the previous release, the Continuous Replace input method did not work properly with Auto Start & End activated. This problem has been rectified.
End Jump functions
In the previous release, the End Jump function was sometimes lost on certain designs when stitches were regenerated. This problem has been rectified.
Changing from Tajima to Barudan machine format
With previous releases, when changing from Tajima to Barudan machine format and selecting 'Return to Start', a color change was inadvertently added with some designs. This problem has now been rectified.
Non-DOS disks
With previous releases, some users experienced problems accessing non-DOS disks after installing Wilcom ES on a clean NT/2000/XP system - i.e. a system with no previous versions of ES installed. This problem has now been rectified.
Improvements in ES V9.0N SP2
The following problems were rectified with the release of the ES V9.0N SP2 service pack. All of these improvements are also included in the current service pack, ES 9.0S SP4.
Auto Start/End and Team Names
With previous releases, when saving Team Names designs as stitch files which use Auto Start/End, the Auto Start/End point was not always positioned correctly. This problem has now been rectified.
Auto Applique and Auto Spacing
With previous releases, when creating Auto Applique objects, it was not always possible to modify the Auto Spacing settings. This problem has now been rectified.
Improvements in ES V9.0R SP3
The following problems were rectified with the release of the ES V9.0R SP3 service pack. All of these improvements are also included in the current service pack, ES 9.0S SP4.
Greek and Thai language resources
With this release Greek and Thai language resource files are now available.
Memory error when creating PhotoFlash objects
With previous releases, a memory error message box appears when applying PhotoFlash to some images causing the program to become unstable. This problem has now been rectified.
Two-color script travel stitches
With previous releases, two-color scripts have had occasional problems with travel stitches showing beneath cover stitches, particularly when smaller heights are used. This problem has now been rectified.
Garamond alphabet with Edge Run underlay
With previous releases, Garamond alphabet defaults to Edge Run underlay even when underlay is not applied. This problem has now been rectified.
Lettering preview with TTF alphabets
With previous releases, the lettering preview when using the Preview in Dropdown List option with TTF alphabets is slow. This problem has now been rectified.
Improvements in ES V9.0S SP4
The following problems have been rectified with the release of this service pack, ES 9.0S SP4.
Capture design bitmap with background color
With previous releases, ES Designer uses a white background when saving a design as a bitmap, no matter what the background color is actually set to. (This does not affect background fabrics which are always captured as part of the bitmap.) The background color setting is now included when you use Capture Design Bitmap.
Application errors under Windows 2000/XP
Users of Windows XP SP2 have reported seeing a 'MEM_BAD_POINTER' dialog box during the startup of ES Designer. Users with Hyperthreading PCs using Windows XP or Windows 2000 may also experience 'hangs' when using the Open file and Open image dialog boxes. With this service pack, these problems have been rectified.
Errors opening earlier version EMB files
Certain EMB designs created in Wilcom ES V9.0 or earlier have reported errors on opening, including the error message "This file's format doesn't match the expected format". With this service pack, these problems have been rectified.
Backup and Virus recommendations
Always back up
Prior to any installation, Wilcom recommends that you back up all of your Design Warehouse databases and any SQL (MSDE) databases on your machine. To back up your database files, start your Design Warehouse Administrator program and connect to your existing databases. Connect to the database using Administrator permissions and select the File menu >> Backup option. Follow the prompts until you have successfully created a database back up file. For more information on backing up your Wilcom Design Warehouse database refer to your Design Warehouse Online Manual - Chapter 3 “Administering a Design Warehouse Database”.
Scan for the Slammer (W32.slammer) Virus
If your Design Warehouse is experiencing slower than normal performance, this may be a result of the SQL specific virus known as Slammer (W32.slammer). The fix to address this virus is available from Microsoft within the SQL Server 2000 Service Pack 3 (SP3). The Service pack is the latest and most comprehensive update to SQL Server 2000 that corrects vulnerabilities in SQL, including the previously mentioned Slammer (W32.slammer) virus.
For more information and links to the download go to the following Microsoft site. http://www.microsoft.com/downloads/details.aspx?FamilyId=9032F608-160A-4537-A2B6-4CB265B80766&displaylang=en#filelist.
If you are MSDE users the service pack you require from this site is called SQL2KdeskSP3.exe
ES Service Pack Installation notes
The Service Pack installation program works for both Web and CD distribution, and does the following:
1. Searches for the currently installed V9.0x product (where x is a letter equal to, or less than 'M'). If the installation cannot find any of these versions of the software, it will display an error message.
2. Applies the Service Pack to the detected V9.x product by:
a) replacing files from your existing V9.x installation with files contained in the Service Pack.
b) adding new files contained in the Service Pack to the existing V9.0x installation.
Solving problems in ES
Getting help
If you are unable to solve a problem, you should contact your Wilcom reseller. Before seeking help, check that your PC meets the system requirements, and check the Troubleshooting chapter of the Online Manual.
A Direct connection to Software, and Design Collections!
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"No Touch Configuration" You will receive a email to download my Embroidery Group Direct Connect Software. Using the provided user name and password, to log in. Thats all. You will receive 14 days /w direct connection access. No waiting on others, hoping for the files to finish, only to find out they are corrupt or worse encrypted

Request to get invited to Embroidery Database group
How can I be sure I will get anything downloaded? If you are not safified with how ez the software downloads, we will ship your software and design requests directly to you., (this is not enable xp or adesignclient)
Utilities and Components required by Wilcom products
Utilities and Components required by Wilcom productsUtilities and Components required by Wilcom products Design Workflow, Design Warehouse and Carpet Design Warehouse Users:
- Microsoft SQL Server 2000 Service Pack 3a
We recommend users install this Service Pack for all MSDE installations (Note: Please read the service pack system requirements and instructions on the Microsoft web site before installing the service pack). Note: If you have SP3 installed already then there is no need to install SP3a.
Microsoft 'XML' plugin required by Wilcom Design Explorer and Wilcom Design Warehouse/Workflow to generate design thumbnails..
Notes:
The plugin can also be installed by installing Internet Explorer V6.0 or later.
The plugin can only be installed on Win98SE or later.
The plugin is not required for Wilcom V7 onwards.
Download and Installation Instructions:
1) Click here to download the MSXML3.MSI file (771Kb) and click the Save button when prompted.
2) Once the file has been downloaded, double-click the file and follow the on-screen instructions to install. The file can be copied and installed on any PC.
720K DOS Floppy Disk Format Utility for Windows XP - In Windows XP Microsoft has removed the ability to format 720K DOS DD disks, but has kept the ability to read from and write to these disks. This is because the DOS 720K format is considered old technology, which Microsoft moving away from this old format. It is however still possible to format 720K DOS disks by using the command line "Format /t:80 /n:9 a:". Rather than try to remember this command line though, Wilcom Support has packaged this command line into a small batch file which you can simply run from your Desktop.
Download and Installation Instructions:
1) Click here to download the WinXP_720K.bat file (1 kb) and click the Save button when prompted.
2) Select your Windows Desktop as the location to save the 'WinXP_720K.bat' file to, then click the Save button to save the file to your Desktop.
3) To run the utility, double-click the 'WinXP_720K.bat' file.
4) Follow the on-screen instructions to format the disk.
Caution: Always use DS/DD disks when formatting as 720K. DO NOT USE DS/HD disks with the hole taped over, as data written to such disks WILL INEVITABLY be lost after a time. DS/HD disks are not designed to take data designed for DS/DD disks and vice-versa.
MD-DOS files required by DOS Wilcom ES (Version 4.5 and earlier) - Some old DOS files required by DOS ES are no longer included with Microsoft Windows. The ZIP file below contains all the files you may be missing. Unzip the file and copy the files therein to your C:\DOS folder.
Note: If you do not have a C:\DOS folder you need to create one, as DOS ES looks to the C:/DOS folder for these files..
Download and Installation Instructions:
1) Click here to download the 'MS-DOS files required by DOS ES.zip' file, click the Save button when prompted.
2) Select your Windows Desktop as the location to save the 'MS-DOS files required by DOS ES.zip' file to, then click the Save button to save the file to your Desktop.
3) UnZIP the ZIP file.
4) Copy the contents of the file to the C:/DOS folder (you will need to create a C:/DOS folder if you do not already have one on your C: drive).